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Financial delivery guarantee

Quality guarantee. Your order will be performed on a high quality level, using the freshest and most beautiful flowers and additional decor. Delivery will be made on the requested date and exact time, bouquet or gift will be directly presented to the recipient.

Quality of flowers. We use only best selected premium flowers with original decorative elements, the same as it is described on the item’s page. For example, we offer local and imported roses of certain sizes (50 - 100 cm). Different colors, shades and sort will please the recipient for almost a week.

Customer support. Our online flower shop maintains constant support and phone advising, also you may send your questions or requests to e-mail or chat. Our operators are online from 10AM to 7PM to provide all necessary support since your wish is our privilege. Managers will respond to your request or question within 25 minutes. Letters that are received out of hours will be processed first of all.

Care delivery. We are proud that every flower composition or bouquet created by our professional florists is a real masterpiece, will become a pleasant and gorgeous surprise for your dearest people and friends. The order will be made to express all your feelings and relations to the recipient.

International delivery. We are pleased to present a great variety of wonderful flower bouquets and compositions of classic and modern styles with worldwide delivery.

Privacy Policy. We care of protecting your private information, because your trust is important for us. Since the foundation of the company, we consider our customers to be part of our huge international family. Therefore, we will never pass your private information to the third parties.

Safe Payments. We appreciate your trust in payments with your private credit cards. All data is transmitted encrypted through the safe servers of payment systems. Thus, you can be sure in absolute security of your personal information as credit card information is not available for outsiders.

Payments Refund. In case the provided flower or delivery service is unsatisfied or executed on a wrong date, we guarantee full replacement (re-delivery) + apology item. In other cases – full refund of the payment received.

Online Support. We are online to answer any of your questions round-o-clock every day. We are available in phone, e-mail, Skype and online chat support.

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